BA should have Insurance background- preferable health and wellness or retirement background. Ideal candidate will have strong insurance domain knowledge. The client is moving to a self service portal. Thus in this role candidate will be working on business process re-engineering . The selected candidate will need to re-engineer process around life events- new hire, retirement, death, birth, job change etc. The client is asking for candidate with very good experience facilitating between the business and technology. Someone analytical with innate curiosity. Write functional specs.Understand and docuement business requirements
Write business requirements
Translate into functional specs
Work with Engineering team and work with web self-service sites
Moving all products to self-serviceWeb experience is critical.
Build out site
Ability to understand various requirements and translate for teams
Understanding of web development. Take front end design and understand process that front end has to do. Then take to engineering team to build the support of front end. Knowledge of Web design, web strategy, building a site-
Someone with a UX bent would be great
Process and facilitation
Understanding what needs to happen and bring it to tech
You will get a life event to work with.