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Trading Operations Support

New York, NY

Our client's trading support team is responsible for maintaining the trading technology as part of the overall operation team. As an Operations Specialist, you will be primarily focused on supporting client's trading algorithms. The client is looking for someone who is motivated, able to work on their own initiative, have excellent attention to detail while working in a high pressure environment. 


  • Providing support of trading algorithm strategies, handling queries of both a technical and a product nature.
  • Being the primary contact for the development teams providing support and trusted independent feedback in a collaborative working environment.
  • Document and maintain client configurations for the algo product.
  • Provide exceptional customer service to internal and external clients.
  • Problem ownership, from incident to resolution.
  • In depth product / system knowledge and thorough investigation, case capture and analysis prior to triage / development escalation.
  • In depth knowledge of trading across multiple venues.
  •  Identify parameters that would affect the behavior of an order.
  • Ability to follow the workflow of an order.
  •  Knowledge of algorithmic trading strategies and smart order routing.



Key objectives critical to success in this role: 

  • Knowledgeable in at least one dynamic scripting language (preferably Python).
  • Very strong analytical/logic skills required. 
  • Understanding of equities. Must be able to follow order flow.
  • Working knowledge of UNIX/LINUX.
  • SQL / Database experience.
  • Comfortable looking at logs.
  • Attentive to detail.
  • Team player- must be willing to learn from and teach others.
  • Ability to communicate to your audience, both written and verbal.
  • Ability to work well under pressure with a true sense of urgency.
  • Excellent writing skills- should be able to recognize when documentation is necessary and write it clearly for others to be able to follow.
  • Ability to display a technical & numerate skill set with the capability to understand issues and seek appropriate resolution in the best interest of the client and the firm. 
  • Extremely proactive and attentive to business-critical issues.
  • Takes initiative- If a problem arises and there is a better way to avoid/solve it, they should take the initiative to present the solution, and be willing make the change.
  • The candidate should welcome a challenge, embrace change, be creative, work well under tight deadlines, and thrive in a team-oriented, results-oriented environment.
  • Please note: Out of hours and weekend tasks may be required occasionally. 
  • BA/BS degree, or relevant work experience equivalent.



  • Trading strategy experience
  • Series 7, 63, 57
  • Jira experience
  • Understanding of stock analysis benchmarks
  • Familiarity with FIX 

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