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Field Service Tech

Sioux Fals, SD
Field Service Tech

Job Description
 
  • Provide service and customer support during field visits, dispatches, or in shop
  • Perform all on-site installation, repair, maintenance and test tasks
  • Performs work per repair order with efficiency and accuracy to dealership and factory standards
  • Diagnoses problems and perform repairs
  • Communicates well with parts department, shop foreman, service advisor and service manager
  • Understands warranties
  • Documents all work performed and recommended on repair order
  • Road tests vehicles when required
  • Participates in manufacturer-sponsored training programs, schools, and events
  • Reports machinery defects or malfunctions to supervisor
  • Ensures that customers' vehicles are kept clean
  • Notifies Supervisor immediately of anything that has happened to change the appearance or condition of the vehicle
  • Keeps shop area neat and clean
  • Maintains and is accountable for all dealership-owned tools, computers, and manuals – (paper and electronic)
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know
  • Uses safe practices
  • Reports any safety issues immediately to management
  • High school diploma or completion of vocational/technical school preferred or relevant experience in medium/heavy diesel maintenance 
  • Class A or B CDL License is preferred

Experience Requirements
  
Applicants must have a clean driving record and must pass a background check, DOT physical, and functional ability test

Physical Requirements:
  • Standing
  • Walking
  • Sitting
  • Bending from Waist
  • Feeling, Fingering, Grasping 
  • Pushing and Pulling
  • Climbing and Balancing
  • Crouching, Crawling, Kneeling
  • Reaching above Shoulder
  • Lift over 50 lbs 
Benefits
 
  • In-House Training Program + Manufacturer training & events
  • Tool and Boot Allowance
  • Competitive Pay with Productivity/Shift Incentive Plans 
  • ASE, OEM & CDL Pay Incentives 
  • Comprehensive benefit package including Medical, Dental, Vision, Life
  • Short Term Disability Insurance available for employee and family
  • 401K Plan Eligibility after 90 days
  • Paid Vacation, Holidays, Bereavement Leave, Jury Duty Leave
  • On Site Wellness Program
  • Sponsorship Program
  • Safe Work Environments
  • Flexible Scheduling


 

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