Best-of-class provider of fire sprinkler systems, fire protection, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service in support of the commercial, industrial, government, and mercantile facilities. While others may be content with technical compliance, we are only satisfied with incident-free outcomes.
JOB DESCRIPTION The Fire Alarm Technician tests, repairs, and inspects fire detection systems. He or she must provide exceptional service to both internal and external customers. RESPONSIBILITIES
Performs installation, programming, repair, testing, and inspection of fire detection and signaling systems on a scheduled basis.
Completes all services following manufacturer instructions, related codes/standards, and Company policies and procedures.
Schedules inspections with customers as required.
Provides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity required.
Communicates discrepancies, necessary system repairs, and other important issues to the Company and the customer.
Follows up to ensure that suggested repairs to systems are performed.
Markets services to existing and potential customers
Trains Technician Trainees as assigned.
Commits to work until obligations are met, which may result in overtime.
Completes continuing education necessary to maintain current certifications and/or licenses as required for position.
Adheres to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol Standard
REQUIRED
High School diploma or equivalent required
2+ years of experience in fire protection systems
Minimum Level II NICET certification in desired field required (or the ability to obtain Level II within the first 18 months of employment), OR
The equivalent combination of education and experience
Valid driver’s license and acceptable driving record
Able to lift and move objects weighing up to 100 pounds, work from heights above 10 feet, and work in confined areas
Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull
Education, experience, and certification as specified in the job description (or equivalent combination)
PREFERRED
Has practical knowledge of fire protection codes and standards
Excellent customer service skills
Positive and professional demeanor with the ability to handle change, resolve conflict, and solve problems as they arise with minimal direction